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FAQ

Custom wig orders

At Wigs R Us Toronto, our highly qualified team will design a custom wig or hair piece that is just right for you. Custom order your own wig.

What are the delivery charges for orders from the Online Shop?

  • Canada
    Express Domestic Shipping Within Canada is $10 (Includes Tracking & 1-4 Business Day Delivery Time)
  • United States
    Express Worldwide Shipping to the US is $35 (Includes Tracking & 1-2 Business Day Delivery Time, and Up to 3 Business Day Delivery Time to Hawaii)
    *Next Day Express Shipping is Also Available at $35 (subject to daily cut-off times)
  • Europe
    International Worldwide Express is $80 (Includes Tracking & 5-7 Business Day Delivery Time)
  • Australia
    International Worldwide Express is $85 (Includes Tracking & 5-7 Business Day Delivery Time)
  • Rest of the World
    International Worldwide Express is $95 (Includes Tracking & 5-7 Business Day Delivery Time)

Which payment methods are accepted in the Online Shop?

  • PayPal
  • Credit/Debit card
  • Paybright
  • Google Pay
  • Apple Pay
  • Shop Pay

How long will shipping take?

Once an order is placed the item(s) are shipped within 48 hrs. If you have placed a pre-order, please refer to your original order confirmation email for shipping details.

How long will delivery take?

  • Canada: 1-4 Business Days
  • United States: 1-2 Business Days, and up to 3 Business Days to Hawaii
  • Europe:
    5-7 Business Days
  • Australia: 5-7 Business Days
  • Rest of the World: 5-7 Business Days

Local taxes/Customs Duty

Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customers own expense. Duties and taxes on international shipments will be billed automatically to the recipient.