Terms of service

Your confirmation of any order indicates your acceptance of our Terms & Conditions of supply.
In respect of orders delivered to you using one of our third party couriers, then:
(a) all risk of loss or damage to the products in your order passes to you when we dispatch your order from our premises. We (Wigs R Us Toronto) are not liable for any errors made by these services.
(b) this service does not provide insurance, and is chosen at your own risk upon confirmation/acceptance of our terms of supply.

If you are an international customer, you are also agreeing that you understand some countries have import restrictions on certain goods or materials. After dispatch from our facilities, transfer of liability shifts to you, therefore you will become the importer and will be liable to pay local taxes or duties, furthermore assuming all liability under any customs or import laws and regulations.

Please note: all items purchased during sale will be considered final sale. Exchanges or refunds will not be permitted.

IN THE UNLIKELY CASE THAT YOU DO RECEIVE A UNIT/PRODUCT WITH A FAULT WE ARE HAPPY TO EXCHANGE OR ISSUE A REFUND FOR THE ITEM.

• You must request a return within 7 days of receiving the product.
• The unit must be in original condition, unworn, uncut or altered in anyway. We cannot accept returned units that have had the lace cut or been worn. Please take care when trying on the unit and do not cut the lace until you are satisfied.

Faulty returns that do not meet our policy will not be accepted and will be sent back to the customer.

Please keep an eye out from email notifications from us as we will keep you updated!

If you have any questions please call or email info@wigsrustoronto.com