Shipping & Returns

Disclaimer

Once an order is placed the item(s) are shipped within 48 hrs. If you have placed a pre-order, please refer to your original order confirmation email for shipping details.

Shipping Destinations, Times & Rates

  • Canada
    Express Domestic Shipping Within Canada is $10 (Includes Tracking & 1-4 Business Day Delivery Time)
  • United States
    Express Worldwide Shipping to the US is $35 (Includes Tracking & 1-2 Business Day Delivery Time, and Up to 3 Business Day Delivery Time to Hawaii)
    *Next Day Express Shipping is Also Available at $35 (subject to daily cut-off times)
  • Europe
    International Worldwide Express is $80 (Includes Tracking & 5-7 Business Day Delivery Time)
  • Australia
    International Worldwide Express is $85 (Includes Tracking & 5-7 Business Day Delivery Time)
  • Rest of the World
    International Worldwide Express is $95 (Includes Tracking & 5-7 Business Day Delivery Time)

Local taxes/Customs Duty

Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customers own expense. Duties and taxes on international shipments will be billed automatically to the recipient.

Transit Times

Wigs R UsToronto displays the transit times quoted by the shipping carrier companies (DHL/Canada Post). It reflects the average duration of transit – it may be faster or considerably longer. Please note, WigsRUsToronto is not responsible for delays caused by the carrier and/or customs.

Return Policy

You are entitled to an exchange or refund for regular price merchandise within 5 business days of receiving the item. All sale items are FINAL SALE.

As part of your purchase you are entitled to minor adjustments and fittings at no cost. For health reasons once the wig has been worn, cut, or altered all sales are FINAL.

Please note that the product must be returned unused, unworn, unaltered (adjustable straps), in the original packaging and including all tags, tissue, wig caps, hair nets, and box. Request for returns (refunds or exchanges) after 5 days from confirmation of your order being shipped will not be considered. In case of exchange or refund neither the original shipping cost nor the return shipping cost will be repaid.